05-15-2011, 07:31 PM
[COLOR="rgb(255, 0, 255)"]full solve paper in attachment
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Long questions
Q:Briefly explain what type of knowledge is used in each of these activities: 3 marks
Making of shawarma (ans is procedural)
Remembering of wedding of your sister
We know this thing can harm I don’t know the exact what it was but the answer was declarative
Q:How poor management can effect the effectiveness of the processes? 5 marks
Poor KM can result in mistakes by the organization because they risk repeating past mistakes or not foreseeing otherwise obvious problems. Organizations lacking in KM find it difficult to maintain process effectiveness when faced with turnover of experienced and new employees.
In contrast, a good knowledge management system can enable organizations to become more effective by helping them to select and perform the most appropriate processes. Effective KM enables the organization’s members to collect information needed to monitor external events. This results in fewer surprises for the leaders of the organization, and consequently reduces the need to modify plans and settle for less effective approaches. Further, knowledge management enables organizations to quickly adapt their processes according to the current circumstances, thereby maintaining process effectiveness in changing times
Q
o you agree not sharing of knowledge is less valuable? 3 marks
By sharing knowledge, an organization creates exponential benefits from the knowledge as people learn from it. This makes business processes faster and more effective and empowers employees in a unique way. For example, Microsoft’s Hotmail service advanced the wide use of e-mail that allowed users to exchange information through any Web browser. Today’s Web-based interface is the norm for most Internet service providers.
Q:Explain the following terms: 3 marks
Information knowledge of prospective
Knowledge is derived from information in the same way information is derived from data. It may be viewed as an understanding of information based on its perceived importance or relevance to a problem area. It can also be thought of as a person’s range of information. Embracing a wider sphere than information, knowledge includes perception, skills, training, common sense, and experience. It is the sum total of our perceptive processes that helps us to draw meaningful conclusions. For example, an investor requires knowledge to evaluate two companies’ profit and loss statements in order to determine which one is the healthier company.
Technology knowledge
Social knowledge of perspective
Knowledge Management MGT630
Midterm_Solved
Briefly explain the key attributes of intelligent behavior.
The key attributes of intelligent behavior are:
1) Ability to understand and use language. Such language understanding is not so easy for the computer. Prior knowledge and common sense also enter the picture.
2) Memory or storing and retrieving relevant experience at will. How this is all done is unclear.
3) Learning is knowledge or skill acquired by instruction or study. We have yet to see some success in “machine learning” . people learn from experience – not computers.
Question No: 30 ( Marks: 3 )
Write steps of approaching knowledge value added (KVA)
There are three steps of approaching KVA:
1) Learning time
2) Process description
3) Binary query method
Question No: 31 ( Marks: 5 )
Briefly explain what type of knowledge is used in each of these activities:
a. tying a shoelace
Is automatic after a person performs the task a number of times. It is procedural knowledge, in that it involves an understanding of how to do a task or a procedure. It is essentially motor in nature.
b. Baking a pie
Is procedural knowledge, if all there is to do is to measure the ingredients, and follow a procedure based on a recipe. If a pie is devised from memory and is baked using past experience with similar pies and constraints such as thickness, ingredients (number, consistency, texture, etc), and the size of the pie, then it is episodic knowledge.
c. debugging a computer program
Is pretty much semantic knowledge, depending on the programming language and the level of complexity of the program. Generally, in programming, debugging knowledge is hierarchically organized knowledge of relationships among facts. It could also be episodic knowledge, in that looking at segments of the program, the programmer uses past experience with similar program segments to determine the likely solution to a bug or logical error. In this case, it is experiential information that is chunked by episodes.
d. replacing a car’s flat tire
Is procedural knowledge. It is knowledge of how to do a task that is essentially motor in nature. The same knowledge is used over and over again.
e. driving in congested traffic
Is declarative, semantic, or episodic knowledge, depending on the years of experience of the driver. A young, inexperienced driver driving during the rush hour in a large city would probably stick to one lane and stay in it all the way home. It is safe and prudent. The knowledge used is declarative, in that it is easily verbalized and is the building block toward semantic knowledge, which uses experience to hierarchically organize knowledge of facts, procedures, and relationships among facts for improved efficiency of navigating through congested traffic in the future. In contrast, a seasoned driver maneuvers around automobiles across different lanes, sizing up the traffic, the car(s) ahead, and behaving accordingly. This is referred to as episodic knowledge.
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Long questions
Q:Briefly explain what type of knowledge is used in each of these activities: 3 marks
Making of shawarma (ans is procedural)
Remembering of wedding of your sister
We know this thing can harm I don’t know the exact what it was but the answer was declarative
Q:How poor management can effect the effectiveness of the processes? 5 marks
Poor KM can result in mistakes by the organization because they risk repeating past mistakes or not foreseeing otherwise obvious problems. Organizations lacking in KM find it difficult to maintain process effectiveness when faced with turnover of experienced and new employees.
In contrast, a good knowledge management system can enable organizations to become more effective by helping them to select and perform the most appropriate processes. Effective KM enables the organization’s members to collect information needed to monitor external events. This results in fewer surprises for the leaders of the organization, and consequently reduces the need to modify plans and settle for less effective approaches. Further, knowledge management enables organizations to quickly adapt their processes according to the current circumstances, thereby maintaining process effectiveness in changing times
Q
o you agree not sharing of knowledge is less valuable? 3 marksBy sharing knowledge, an organization creates exponential benefits from the knowledge as people learn from it. This makes business processes faster and more effective and empowers employees in a unique way. For example, Microsoft’s Hotmail service advanced the wide use of e-mail that allowed users to exchange information through any Web browser. Today’s Web-based interface is the norm for most Internet service providers.
Q:Explain the following terms: 3 marks
Information knowledge of prospective
Knowledge is derived from information in the same way information is derived from data. It may be viewed as an understanding of information based on its perceived importance or relevance to a problem area. It can also be thought of as a person’s range of information. Embracing a wider sphere than information, knowledge includes perception, skills, training, common sense, and experience. It is the sum total of our perceptive processes that helps us to draw meaningful conclusions. For example, an investor requires knowledge to evaluate two companies’ profit and loss statements in order to determine which one is the healthier company.
Technology knowledge
Social knowledge of perspective
Knowledge Management MGT630
Midterm_Solved
Briefly explain the key attributes of intelligent behavior.
The key attributes of intelligent behavior are:
1) Ability to understand and use language. Such language understanding is not so easy for the computer. Prior knowledge and common sense also enter the picture.
2) Memory or storing and retrieving relevant experience at will. How this is all done is unclear.
3) Learning is knowledge or skill acquired by instruction or study. We have yet to see some success in “machine learning” . people learn from experience – not computers.
Question No: 30 ( Marks: 3 )
Write steps of approaching knowledge value added (KVA)
There are three steps of approaching KVA:
1) Learning time
2) Process description
3) Binary query method
Question No: 31 ( Marks: 5 )
Briefly explain what type of knowledge is used in each of these activities:
a. tying a shoelace
Is automatic after a person performs the task a number of times. It is procedural knowledge, in that it involves an understanding of how to do a task or a procedure. It is essentially motor in nature.
b. Baking a pie
Is procedural knowledge, if all there is to do is to measure the ingredients, and follow a procedure based on a recipe. If a pie is devised from memory and is baked using past experience with similar pies and constraints such as thickness, ingredients (number, consistency, texture, etc), and the size of the pie, then it is episodic knowledge.
c. debugging a computer program
Is pretty much semantic knowledge, depending on the programming language and the level of complexity of the program. Generally, in programming, debugging knowledge is hierarchically organized knowledge of relationships among facts. It could also be episodic knowledge, in that looking at segments of the program, the programmer uses past experience with similar program segments to determine the likely solution to a bug or logical error. In this case, it is experiential information that is chunked by episodes.
d. replacing a car’s flat tire
Is procedural knowledge. It is knowledge of how to do a task that is essentially motor in nature. The same knowledge is used over and over again.
e. driving in congested traffic
Is declarative, semantic, or episodic knowledge, depending on the years of experience of the driver. A young, inexperienced driver driving during the rush hour in a large city would probably stick to one lane and stay in it all the way home. It is safe and prudent. The knowledge used is declarative, in that it is easily verbalized and is the building block toward semantic knowledge, which uses experience to hierarchically organize knowledge of facts, procedures, and relationships among facts for improved efficiency of navigating through congested traffic in the future. In contrast, a seasoned driver maneuvers around automobiles across different lanes, sizing up the traffic, the car(s) ahead, and behaving accordingly. This is referred to as episodic knowledge.
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