MGT502 1st Assignment solution

[msmunirm1]

Semester “Fall 2011”
“Organizational Behavior(Mgt502)”
Assignment No. 01 Marks: 20
“Attitudes at Workplace”
Mr. Asim works in a Software company “Soft Solutions”. After spending a year in the
organization, he experienced that the management is biased; the promotions are mostly on the
basis of personal choices and favoritism. It caused dissatisfaction to him that’s why he decided
to discuss this issue with the superiors. He met higher management and described all his
reservations in this regard. He also suggested some improvements in the annual evaluation
process and the promotion criteria.

After a year, despite his hard work, best performance and punctuality; colleagues junior to him
were promoted with increments and he was retained on the same position. He realized that the
situation is not going to improve. So he decided to leave the Company and thus resigned.

Looking at the above scenario, answer the questions below:

Question No.1:
Which methods of expressing dissatisfaction have been used by Mr. Asim? (5+5)

Question No.2:
What are the other ways Mr. Asim could have used to express his dissatisfaction and what
would have been the impact of that decision on his work related attitudes? (5+5)

Important Tips
1. This Assignment can be best attempted from the knowledge acquired after
watching video lecture no. 1 to lecture no.09 and reading handouts as well as
recommended text book.
2. Video lectures can be downloaded for free from vu's Channel - YouTube.
Schedule
Opening Date and Time October 21, 2011 At 03:00 P.M.
Due Date and Time October 28, 2011 At 11:59 P.M.
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[Bushra Akram]

please send me the solution of 1st assignment Mgt 502 and Acc501 on sincerenaina@yahoo.com
thanks

[Xpert]

Students are working on it. will update soon.

[yaalimadad]

Mr Xpert

i m warmly than x from all the students of vu
because u don a wonderful job for all the student's feature.
And u deserve it.
thank you Mr Xpert thank you very much.

[MASIF79]

aj last day ha kab upload ho gi

[MASIF79]

Question No.1:
Which methods of expressing dissatisfaction have been used by Mr. Asim?
Ans:
Mr.Asim has expressed his dissatisfaction in three ways, which are as follows
1. Voice
2. Loyalty
For a short period by showing responsible job performance
3. Exit

Question No.2:
What are the other ways Mr. Asim could have used to express his dissatisfaction and what would have been the impact of that decision on his work related attitudes?
Ans:
Loyalty:
Long term loyalty means waiting for management to be on track by remaining calm and facing the hurdles.
The other ways through which Mr.Asim could express his dissatisfaction could be summarized as neglect behavior which included the following actions.
Neglect behavior:
• Increased absenteeism
• Reduced effort at Job
• Increased error rate
• Off the Job work
• Misbehave
• Lateness
Impact on Work related attitudes.
• Low productivity
• High turnover
Poor Employee Morale.
• Low efficiency
• Disturbance in Organizational Environment

[MASIF79]

Question No.1:
Which methods of expressing dissatisfaction have been used by Mr. Asim?
Answer:
Mr. Asim can use following methods to show his dissatisfaction:
For a short period of time he shows his dissatisfaction by using
1. Voice
2. Loyalty
.
Voice: He actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and some forms of union activity.
Loyalty: Passively but optimistically waiting for conditions to improve, including speaking up for the organization in the face of the external criticism, and trusting the organization and its management to “do the right thing.”
3. Exit
Behavior directed towards leaving the organization, including looking for a new position as well as resigning. So Mr. Asim realized that the situation is not going to improve and decided to leave the Company and thus resigned.
Question No.2:
What are the other ways Mr. Asim could have used to express his dissatisfaction and what would have been the impact of that decision on his work related attitudes?
Answer:
There are no of employees can show their dissatisfaction:
• Exit
• Voice
• Loyalty
• Neglect
According to above Mr.Asim can show his dissatisfaction by;
Neglect: Passively allowing conditions to worsen, including chronic absenteeism or lateness, reduced effort, and increased error rate.
Exit and neglect behaviors encompass our performance variables_ productivity, absenteeism and turnover.
Voice and loyalty are constructive behaviors allow individuals to tolerate unpleasant situations or to revive satisfactory working conditions. It helps us to understand situations, such as those sometimes found among unionized workers, where job satisfaction low is coupled with low turnover.
Impact on work related attitudes.
 Low productivity
 High turnover
 Poor employee morale
 Low efficiency
 Disturbance in organizational environment

[MASIF79]

dono may say select kar lay jo bhtr lagti ha

[rabeel]

Good work.... keep it up.